The methods in this section apply to any HP printer Scan configuration, including the hp Officejet pro 8600 and the most recent printers from this model.
The methods make it possible to scan from the printer control panel to an email address. The email server limits access to the email account as soon as you add it to the printer control panel's can feature. Gmail need one more step to provide a security layer. Please verify the security settings of your email account online. Remember:
If the entered email or password does not work, double-check that the information you are entering is correct.
There are two things to consider while setting up HP Printer Scan to email on Windows 10:
Use the scan to email wizard to complete the task.
Prepare the printer or scanner for use.
Use the wizard to scan to email.
You'll need the HP Officejet Pro software to do this.
If the software is not already installed on the PC, it can be downloaded from HP.
Use the scan to email wizard to complete the task.
Go to the new incoming email profile now.
Use the Scan to Email procedure to send a scan to an email address.
Make a beeline for the new Outgoing email profile.
Give your email address, name, and pin number.
Select "Next" from the drop-down menu.
To finish the process, select “Save and Test” and follow the on-screen instructions.
Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or application to send email using Microsoft 365 or Office 365.
Open a new browser window and sign in to Microsoft 365 admin center (admin.microsoft.com).
On the navigation menu select Show all….
Select Settings and then Domains.
On the DNS records tab select your domain. Example: acme.com
Write down the MX record POINTS TO ADDRESS value. You need the MX record in step 9.
Example: acme-com.mail.protection.outlook.com
Open the printer’s web page and Sign in as Administrator.
On the Scan/Digital Send tab select Email setup in the menu.
In the section Outgoing Email Servers (SMTP) select Add
Select I know my SMTP server address or host name and type the value you obtained in step 5.
Example: acme-com.mail.protection.outlook.com
Select Next.
In Set the basic information necessary to connect to the server configure the following:
In Port Number leave the value at 25.
In Split emails if larger than (MB) leave the value at 0.
Check Enable SMTP SSL/TLS Protocol and then uncheck Validate certificate for outgoing server connections.
Select Next.
Select Server does not require authentication
Select Next.
In Server Usage only check the functions you will use.
Select Next.
In Send Test Email type a company email address (Example: john.smith@acme.com) and select Test.
Select Finish.
Check Enable scan to Email.
Proceed to configure if email fields should be pre-filled and editable. We recommend:
In From: select User’s address (sign-in required) and uncheck User editable.
Select Apply.
Regards,
Rachel Gomez